Privacy Policy

Effective date: 1 January 2026
Entity: Michael Owen trading as My Club DB ("we", "us", "our")
Email: [email protected]

1. Overview

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What information we collect

We collect information that is reasonably necessary to operate our business and provide the My Club DB platform, including:

• Contact information (name, email address, phone number)
• Organisation information (organisation name, role, membership data)
• Billing and payment details (processed securely through third-party payment providers like Stripe)
• Login credentials and usage data when you access the platform

We may also collect other information you provide directly through forms or correspondence.

3. How we use personal information

We use personal information to:

• Provide and maintain the My Club DB service
• Communicate with you about your account, updates, and support
• Process payments and issue invoices
• Improve our platform and user experience
• Comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

4. How information is stored and protected

Personal information is stored securely using industry-standard security measures, including encryption, restricted access, and secure data hosting in Australia.

We take reasonable steps to protect information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.

5. Disclosure of information

We may share personal information with:

• Service providers that help us operate our business (e.g. hosting, payment processing, email services)
• Regulators or authorities, if required by law

All third-party service providers are required to handle personal information securely and in accordance with privacy law.

6. Access and correction

You can request access to, or correction of, your personal information by contacting us at [Insert Email]. We will respond within a reasonable timeframe.

7. Cookies and analytics

We use cookies and analytics tools to help us understand usage patterns and improve the service. You can control or delete cookies through your browser settings.

8. Data retention

We retain personal information only as long as needed for business or legal purposes. When no longer required, it will be securely deleted or anonymised.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.